Umlando wethu
The Disciple.Tools Indaba
Ngo-2013, ithimba lensimu eNyakatho Afrika, elisebenza ngokubambisana nomfelandawonye wezinhlangano nezizwe ezihlukahlukene, laqala ukwakha i-CRM (umphathi wobudlelwane namakhasimende) kusofthiwe yobunikazi abaphiwe yona ngenhlangano yabo. Leyo softhiwe yayiyi-modular ngokwedlulele futhi yabavumela ukuthi bathuthukise isistimu esebenzela izidingo eziningi zohlelo lwabo kazwelonke lwemidiya-kuya-ukunyakaza ngaphandle kwesidingo esikhulu sokuthuthukiswa kobuchwepheshe.
Kodwa-ke, amanye amathimba, abenzi babafundi, nezinhlangano babona uhlelo abalwakhile futhi bafuna ukulusebenzisela imizamo yabo yokwenza abafundi. Imvelo yobunikazi besofthiwe ababeyisebenzisa ibavimbele ekunikezeni ithuluzi kwabanye. Ukwengeza, umfelandawonye iqembu eliwusebenzele waqala ukukhula ngaphezu kwemvelo yokusebenzisana yethuluzi njengoba ligcina izinkulungwane zamarekhodi ngenkathi lisebenzisana nabenzi babafundi abangaphezu kwekhulu. Ezokuphepha zaba yinkinga enkulu.
Ithimba labona isidingo se-software eklanyelwe ngokuqondile ukunyakaza kokuphindaphinda kwabafundi kanye nesonto okungase kusetshenziswe noma yiliphi iqembu lensimu. Umbono we Disciple.Tools wazalwa.
Umlando wethu
Ngenkathi siqala ukwakha isixazululo sesoftware esekwe ensimini yokunyakaza kokuphindaphindeka kwabafundi nesonto sabheka ukuze sibone ukuthi yiziphi izixazululo ze-CRM esezivele zikhona emakethe. Besazi ukuthi uma ithuluzi lizohlangabezana nezidingo ezihlukile zamaqembu enkundla emhlabeni wonke okudingeka libe:
- Engazinzi - ekwazi ukukala futhi afake amaqembu amakhulu abahlanganyeli ngaphandle kokuvinjelwa kwezindleko.
- Yenza ngokwezifiso - usayizi owodwa awulingani muntu. Sasifuna ikhambi loMbuso elalingashintshwa ukuze livumelane nezidingo zenkonzo yomuntu ngamunye.
- Ukuthuthuka okungashabalali - ngezinye izikhathi amaqembu anezidingo ezihlukile ezidinga umklami. Abahleli bezinhlelo zebhizinisi bangabiza amakhulu amadola ngehora. Abathuthukisi be-WordPress bangatholakala ngamanani ashibhile kakhulu.
- endlalekile – ukulandelela idatha kungabeka izimpilo engcupheni. Besifuna ukunciphisa ubungozi ngokugwema isixazululo esimaphakathi lapho noma iyiphi inhlangano inokufinyelela kudatha yawo wonke umuntu.
- Izilimi eziningi - ukwanda kwabafundi namabandla phakathi kwawo wonke amaqembu abantu ngeke kwenzeke ngesizwe esisodwa noma iqembu lolimi. Kuyoba umzamo ohlanganyelwe womzimba kaKristu womhlaba wonke. Besifuna ithuluzi elikwazi ukusiza noma yiliphi ikholwa lanoma yiluphi ulimi/ubuzwe.
Sihlole ama-CRM angu-147 ngethemba lokuthi isixazululo esifanelekile sesivele sikhona. Sibe nemibandela emibili ebalulekile:
I-1 - Ingabe lolu hlelo lungasatshalaliswa ngezindleko ezincane?
- Ngabe izindleko zengqalasizinda bezingeke zikhuphuke njengoba ukunyakaza kwanda?
- Ingabe uhlelo olulodwa lungakwazi ukusiza abantu abangu-5000 ngemali engaphansi kuka-$100 ngenyanga?
- Ingabe singanikela ngezinhlelo kwamanye amathimba nezinkonzo zenkundla mahhala ngaphandle kokudinga ukuthi sikhulise usayizi wethu kanye noxhaso?
- Ingabe ukuthuthukiswa kungahlukaniswa, ngakho izindleko zokunwetshwa zabiwe phakathi kwabaningi?
- Ingabe iqembu elincane labantu ababili lingakwazi ukukukhokhela lokhu?
I-2 - Ingabe lolu hlelo lungaqalwa futhi luqhutshwe ngabantu abasezingeni eliphansi?
- Ingabe ingalungela ukwenziwa abafundi ngaphandle kwebhokisi futhi ingadingi inani elikhulu lokucushwa?
- Ingabe ingaqhutshwa ngokuzimela, ihlukaniswe, kodwa ngaphandle kolwazi olukhethekile mayelana namaseva, ukubhala, njll?
- Ingabe ingethulwa ngokushesha ngezinyathelo ezimbalwa?
Ekugcineni, umbuzo wethu wawuwukuthi, ingabe ithimba lensimu noma ibandla lasendlini lamakholwa ezwe lingathumela futhi lisekele ikhambi ngokwalo (elizimele kithi noma enye inhlangano)?
Sihlole ama-CRM angu-147 endaweni yemakethe.
Izixazululo eziningi zezohwebo azifanelekile ngezindleko. Iqembu elincane lingakwazi ukukhokhela u-$30 umuntu ngamunye ngenyanga (izindleko ezimaphakathi zama-CRM ezentengiselwano), kodwa umfelandawonye wabantu abayikhulu ungakhokha kanjani u-$100 ngenyanga? Kuthiwani ngabantu abayi-3000? Ukukhula kuzoziklinya lezi zixazululo. Ngisho nezilinganiso ezehlisiwe ngezinhlelo ze-1000c501 zazisengozini yokuhoxiswa noma zingafinyeleleki kubantu bezwe.
Ama-CRM ambalwa asele omthombo ovulekile emakethe, angadinga inani elikhulu lokucushwa kabusha nokwenza ngokwezifiso ukuze abe wusizo ekwenzeni abafundi. Kwakungeyona neze into iqembu elincane elenza abafundi elingayenza ngaphandle kwamakhono akhethekile.
Ngakho-ke njengoba sibheka izinkundla ezingaba khona, ezitholakala kabanzi zokwenza i-CRM yangokwezifiso yokwenza abafundi, safika ku-WordPress, ngokungangabazeki iphrojekthi yomhlaba ephumelele kakhulu neyamukelwa kabanzi, yomthombo ovulekile yomuntu ojwayelekile. Ingxenye eyodwa kwezintathu yamasayithi e-inthanethi asebenza ku-WordPress. Ikuwo wonke amazwe futhi ukusetshenziswa kwayo kukhula kuphela.
Ngakho saqala.