Who we are

Our website address is https://disciple.tools, and we also operate additional hosted applications and services under sub-domains of disciple.tools (collectively, the “Hosted Services”). Examples include chatwoot.disciple.tools, demo or sandbox sites, background worker nodes, and analytics infrastructure.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user-agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here – https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the site.

Cookies

• If you leave a comment you may opt-in to saving your name, email address and website in cookies. These last for one year.
• When you visit our login page, we set a temporary cookie to see if your browser accepts cookies; it contains no personal data and is discarded when you close your browser.
• When you log in, we set several cookies to save your login information and screen-display choices. Login cookies last for two days and screen-options cookies for one year. If you select “Remember Me”, your login persists for two weeks. Logging out removes these cookies.
• If you edit or publish an article, an additional cookie is saved in your browser. It indicates the post ID of the article you just edited and expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if the visitor had visited the other website, which may collect data, use cookies, and track your interaction with that embedded content.

Hosted Services and Server Infrastructure

Disciple.Tools runs several application servers and databases so that you can evaluate, self-host, or centrally host Disciple.Tools functionality. These include, but are not limited to:

• chatwoot.disciple.tools – a Chatwoot instance that lets you connect social-media accounts (e.g., Facebook Pages, Instagram Business accounts, X/Twitter profiles) and manage customer conversations in one inbox.
• Demo and sandbox sites spun up under *.disciple.tools for testing, training, or evaluation.
• Worker nodes, scheduled jobs, storage volumes, and analytics pipelines required for performance, backups, and monitoring.

What data we collect through Hosted Services

How we use and protect this data

• Performance of contract / legitimate interest – we process Hosted-Service data only to provide the features you requested.
• Encryption at rest and in transit – OAuth tokens and message content are stored encrypted; traffic between micro-services is forced over TLS.
• Role-based access – only staff and contractors who need to operate or support the Hosted Services can view stored data, and they are bound by confidentiality agreements.
• No selling or advertising use – we never sell, rent, or repurpose Hosted-Service data for targeted advertising.
• Sub-processors – we rely on infrastructure vendors (e.g., cloud providers, CDN, email gateway). Each is vetted for GDPR compliance and minimal-access principles.

Data retention & deletion

• User-controlled data (social tokens, conversations, profile fields) remain until you revoke the integration or delete the account from within the Hosted Service.
• Backups – kept indefinitely
• You may request export or erasure of Hosted-Service data at any time through the self-service GDPR links already provided on our sites.

Your responsibilities when you act as a controller

If you store or process personal data belonging to your own customers inside a Hosted Service, you are the data controller and Disciple.Tools is your processor. You must:

1. Obtain all necessary permissions from your end-users.
2. Configure inboxes and automations in a privacy-respecting manner (e.g., redacting PII, limiting agent access).
3. Respond to data-subject requests; Disciple.Tools will provide commercially reasonable assistance.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.
For users who register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam-detection service.